Privacy notice

The short of it

No visitor is tracked here. A single form sits here; it holds one field; it forwards that field to me by email. Nothing further about a visitor is recorded, and no registration of any sort exists.

When anything in this notice is altered, the new wording appears on this page and the date printed under the heading advances to the day of the alteration. That date is the notice of the change.

Nothing that measures you

Nothing on these pages measures the visit: no cookie is set, no tracking image is loaded, no advertising code runs, no session is recorded. Every typeface, every graphic and every rule of styling is delivered from this address, so no outside firm ever hears that the visit happened.

Since no part of this site watches anyone across other sites, a “do not track” signal from a browser has nothing here to act upon — sent or withheld, what this page does is identical.

Host logs

The company hosting these files records requests the way any host records them. I put nothing extra into that record and I do not consult it to profile anyone.

The message box

An address left in the box travels to my mailbox as email and stops there. Two firms carry it that far and nobody receives it beyond them: the company hosting these files, whose function accepts the submission, and the service that sends the message. Neither makes any other use of it. It is not filed in a system, not appended to a mailing list, not turned into an audience for advertising, not traded and not sold. Its only purpose is a reply. It disappears on request.

Machine submissions are limited by a short-lived tally of the requests arriving from any single address. The tally sits in memory across a short span of minutes, disappears without ever being stored, and is tied to no identity.

Calling the demonstration line

That line is picked up by an AI. Every call it takes is transcribed in full, and the call itself may be recorded as audio. Transcript and audio are both handled by the technical firms whose systems carry the voice service; they rest with those firms a short while and are then purged. While they last I can reach them — the transcript is what makes the assistant work, and having both is what lets me audit it.

No prospect list is compiled from those calls; none is sold, none handed to anyone. Once the call ends, nobody telephones the caller.

Addresses given, invitations sent

An email address spelled out to the demonstration line is used once: to send the confirmation of that call and the calendar attachment travelling with it. It joins nothing and serves nothing else.

On an installed line the same holds, with one difference — the confirmation carries the contractor’s own name, and the address belongs to the contractor’s customer and is held by the contractor.

Lines already installed

For a contractor already live, calls arrive on the number that contractor publishes, and everything the assistant writes down — the fault, the kind of system, the service address, the agreed visit, the number to ring — is delivered to that contractor. The record is theirs. I keep no claim on it.

Who to write to

CoilCall is a trade name of Kapitol Systems LLC (kapitolsystemsllc.com), a Delaware limited liability company, and that is the company on the invoice. Questions about this notice, or a deletion request, go to seth@coilcall.com. The message box near the bottom of the site reaches me too.